Once you have the team add-on, you can invite people to share your prospiq subscription. Each invitee gets their own login, their own credit limit (you control how much they can spend), and access to whatever you choose to share with them. Here's how the flow works.
Before you can invite
You need two things in place:
- The team add-on is active on your account — either Small team ($45/mo for 5 seats) or Growing team ($99/mo for 15 seats)
- A team has been created — after purchasing the add-on, you create the team itself from the Team page
If you haven't done either of these yet, click Members in the left sidebar (or visit /team) and follow the prompts to add the team add-on and create your team. You only do this once.
Sending an invite
From the team management page:
- Click + Invite member in the top-right
- Enter the person's email address
- Confirm
That's all you do. They receive an invite email from prospiq with a link to join your team.
What the invitee sees
The invite email contains a link. When they click it:
- If they're a new user, they go through the standard sign-up flow — Google, Microsoft, or email magic link — and once signed in, they land in your team as a Member
- If they're already signed in to prospiq in the same browser, the link adds them to your team directly
After acceptance, they appear in your Members list with the Member role badge.
How seats work
Each team plan has a seat limit:
- Small team: up to 5 seats (including you, the owner)
- Growing team: up to 15 seats (including you, the owner)
The Seats tile on the Members page shows your current usage — for example, "3 / 5" means 3 of your 5 seats are taken.
Pending invites that haven't been accepted yet still count against your seat total. If you've sent 4 invites and only 1 has been accepted, that's 1 active member + 3 pending = 4 of 5 seats used.
To free a seat:
- Cancel a pending invite that hasn't been accepted
- Remove an existing member
To get more seats than your tier allows, upgrade from Small team to Growing team, or contact us for custom team sizes above 15.
Who can invite
Both Super Admins (team owners) and Admins can invite members.
Members (the default role) can't invite others. This prevents accidental sprawl on shared accounts.
What the new member can do once they accept
By default, a new member can:
- Sign in to prospiq using your team's shared credit pool
- Run single search, bulk enrich, company search, and use the Chrome extension
- View their own search history and saved lists
- Push contacts to any CRM you've connected at the team level
They can't:
- See other members' private search history
- See other members' private saved lists
- Invite or remove other members
- Change team-wide settings
- See or modify billing information
If you want them to have more permissions, you can promote them to Admin after they've accepted. See Team roles and permissions for what each role can do.
Setting a credit limit on a new member
Once a member has accepted and appears in your Members list, you can edit their credit limit. Click the pencil icon on their row to open the Edit member dialog. The credit-limit options are:
- Unlimited — they can spend as many credits as the team pool has
- Monthly — capped at a specific number per month, resets each cycle
- Overall — capped at a specific number total, doesn't reset
This is useful when you want one or two power users to have free rein but most of the team to operate within a controlled monthly budget.
Cancelling a pending invite
If you sent an invite and the person hasn't accepted yet, you can cancel it from the Members list. Pending invites are shown alongside active members. Click the trash icon next to a pending invite to revoke it — that seat returns to your pool immediately.
Reaching out to a slow invitee
prospiq sends the invite email once. If the person hasn't accepted after a few days, the simplest thing is to send them a direct message reminding them and forwarding the email if needed. We don't automatically nag people — invite reminders are your call.
If they say they never received it, check that the email address was spelled correctly, ask them to check spam, and if it's still not there, cancel the invite and send a fresh one.
What happens to the team if you leave
You — the team owner (Super Admin) — can't remove yourself from the team. The team is anchored on your account. If you need to permanently leave, you'd cancel the team add-on entirely (which dissolves the team and removes all members) or contact support to discuss transferring ownership.